Cancellation and Refund Policy

All ticket sales are final. Onam Sadhya and other event tickets are non-refundable and non-transferable, including for change of plans, late arrival or non-attendance.

If Bhoomi cancels an event, the ticket's face value will be refunded to the original payment method. Payment gateway, convenience or service fees, where separately charged, are not refundable. If an event is rescheduled, we will communicate the available options to registered guests.

If you believe you were charged more than once or the amount is incorrect, contact us with the payment ID and booking reference. Verified duplicate or erroneous charges will be addressed through the original payment method.

Approved refunds are initiated to the original payment method. Bank or payment-provider processing times may vary and are outside Bhoomi's direct control.

For payment or refund support, email sitakirasoi03@gmail.com or call +91 99238 75278 with your booking reference and payment ID.