Bhoomi by Seeta Ki RasoiBack to Home

Privacy Policy

Last updated: 22 July 2026

Welcome to Bhoomi by Seeta Ki Rasoi. We value your trust and are committed to respecting and protecting your privacy.

This policy explains how we collect, use, store and safeguard personal information when you visit our website, make a reservation, register for an event, make an online payment or otherwise interact with Bhoomi.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that helps us provide and improve our services.

  • Personal information such as your name, phone number, email address, billing address and information you voluntarily provide.
  • Reservation and booking information, including the selected date, time slot, number of guests, food preferences and special requests.
  • Payment method, transaction reference, payment status and billing information. Bhoomi does not directly store complete card details, UPI PINs or banking credentials.
  • Website usage information such as IP address, browser, device, operating system, pages visited and visit date and time.
  • Communications and feedback shared through forms, WhatsApp, email, telephone, reviews, testimonials, social media, surveys and feedback forms.

2. How We Use Your Information

  • Process, confirm, modify or cancel reservations and bookings.
  • Manage payments, refunds, booking confirmations and transaction records.
  • Provide restaurant dining, event, catering and related hospitality services.
  • Communicate important information and respond to questions, complaints and feedback.
  • Send promotional updates only where you have consented.
  • Improve our website, services, menu offerings and customer experience.
  • Prevent fraud, unauthorised activity and misuse.
  • Maintain operational, financial, safety and legal records and comply with applicable law.

3. Sharing of Information

Bhoomi does not sell or rent your personal information.

We may share limited information with payment gateways, hosting and booking providers, messaging services, analytics providers, delivery partners and other vendors only where reasonably necessary. We may also disclose information when required by law or to protect the rights, safety and property of Bhoomi, our guests, employees or the public.

4. Cookies and Tracking Technologies

Our website uses privacy-friendly first-party analytics to understand visits and improve functionality. With your consent, we may also use Meta Pixel and related conversion technologies to measure advertising performance, create campaign audiences and show more relevant promotions on Meta platforms. You can accept or decline optional marketing tracking through the website consent notice and may also control cookies through your browser settings.

5. Data Security

We use reasonable administrative, technical and organisational safeguards against unauthorised access, misuse, alteration, disclosure, loss or destruction. No electronic transmission can be guaranteed completely secure, so please exercise care when sharing personal or payment-related information online.

6. Data Retention

We retain information only as long as reasonably necessary to complete services, maintain transaction and tax records, resolve disputes, meet legal requirements and protect against fraud. When no longer required, it may be securely deleted, anonymised or access-restricted, subject to applicable obligations.

7. Your Rights

  • Request access to personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Withdraw consent for promotional communications.
  • Request deletion, subject to legal, financial and operational requirements.
  • Raise a concern about how information is collected or used.

8. Children's Privacy

Our website and booking services are not intended to independently collect personal information from children. Reservations involving minors should be made by a parent, guardian or responsible adult.

9. Third-Party Platforms and Links

Our site may link to payment gateways, Google Maps, social platforms, delivery apps and restaurant discovery services. Those platforms operate under their own terms and privacy policies; Bhoomi is not responsible for their content, security or privacy practices.

10. Photographs, Videos and Testimonials

Photographs or videos may occasionally be captured during events or dining experiences for documentation or promotion. Where a person is prominently identifiable, Bhoomi will make reasonable efforts to obtain appropriate permission. Voluntarily submitted testimonials, reviews or photographs may be published with consent.

11. Promotional Communications

With your permission, we may contact you by email, SMS, telephone or WhatsApp about menus, celebrations, restaurant updates and offers. You may opt out at any time. Necessary service messages about an active booking, payment, cancellation or enquiry may still be sent.

12. Changes to This Policy

We may update this policy to reflect changes in our services, website, operations or legal requirements. The revised policy will be published here with an updated date.

13. Contact Us

For privacy questions, corrections or deletion requests, contact +91 99238 75278 or sitakirasoi03@gmail.com.

Bhoomi by Seeta Ki Rasoi is operated by Seeta Ki Rasoi LLP, Kothrud, Pune, Maharashtra, India.